Troubleshooting

If you have difficulty installing or using any of the materials on the companion CD, try the following solutions:

♦ Turn off any antivirus software that you might have running. Installers sometimes mimic virus activity and can make your computer incorrectly believe that it is being infected by a virus. (Be sure to turn the antivirus software back on later.)

♦ Close all running programs. The more programs you're running, the less memory is available to other programs. Installers also typically update files and programs; if you keep other programs running, installation might not work properly.

♦ Reference the ReadMe: Please refer to the ReadMe file located at the root of the CD-ROM for the latest product information at the time of publication.

If you still have trouble with the CD-ROM, please call the Wiley Product Technical Support phone number: 1 (800) 762-2974. Outside the United States, call 1 (317) 572-3994. You can also contact Wiley Product Technical Support at www. wiley.com/techsupport. Wiley Publishing will provide technical support only for installation and other general quality control items; for technical support on the applications themselves, consult the program's vendor or author.

To place additional orders or to request information about other Wiley products, please call 1 (800) 225-5945.

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