Support options

To find out your support options, choose the Help ^ About Microsoft Excel command, which displays the About Microsoft Excel dialog box. Then click the Tech Support button. This opens a help file that lists all the support options offered by Microsoft, including both free and fee-based support

My experience is that you should use vendor standard telephone support only as a last resort. Chances are that you'll run up a big phone bill (assuming that you can even get through) and spend lots of time on hold, and you might or might not find an answer to your question.

The truth is that the people who answer the phone are equipped to answer only the most basic questions. And the answers to these basic questions are usually readily available elsewhere.

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